Effective Date: September 12, 2024

Welcome to 9Sixteen Jewelry Boutique!

These Terms of Service (“Terms”) govern your access to and use of the 9Sixteen website (the “Site”) and the services and products we offer. By using our Site, you agree to these Terms. Please read them carefully. If you do not agree to these Terms, please do not use our Site.

1. General Conditions

By accessing or using our Site, you represent that you are at least 18 years old or the legal age of majority in your jurisdiction. You agree to use our Site and services in accordance with all applicable laws and these Terms.

We reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to make changes to our products, services, and pricing without prior notice.

2. Orders and Payments

• Product Availability: All products are subject to availability. We strive to display accurate product information, but errors may occur. If an item is out of stock or unavailable after you place an order, we will notify you and provide options such as canceling the order or choosing an alternative product.

• Pricing: Prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors that may occur. If a pricing error is identified after you place an order, we will contact you with options to either cancel the order or proceed at the correct price.

• Payment: By submitting an order, you agree to pay the total amount displayed at checkout, including shipping and applicable taxes. We accept payment via major credit cards, debit cards, and other payment methods as indicated on our Site.

• Order Confirmation: After placing an order, you will receive an email confirmation. This email does not constitute acceptance of your order. We reserve the right to cancel or refuse any order at our discretion, including those that may appear to be fraudulent or violate our Terms.

3. Shipping and Delivery

• Shipping: We offer shipping to customers within the United States. Shipping fees and estimated delivery times will be displayed at checkout. Delivery times are estimates and may vary based on factors outside our control, such as weather or carrier delays.

• International Shipping: Currently, we do not offer international shipping. This policy may change in the future, and any updates will be reflected in these Terms.

• Risk of Loss: All items purchased from 9Sixteen are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the items to the carrier.

4. Returns and Exchanges

• Return Policy: If you are not satisfied with your purchase, you may return the item within 14 days of receipt for a refund or exchange, subject to our return policy. Items must be unused, in their original condition, and with all original packaging and tags attached. Custom or personalized items are non-refundable.

• Return Process: To initiate a return, please contact us at support@9-sixteen.com with your order number and details. We will provide instructions for returning your item. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.

• Refunds: Refunds will be issued to the original form of payment within 7-10 business days after we receive and inspect the returned item. Shipping fees are non-refundable.

5. Intellectual Property

All content on our Site, including but not limited to text, images, graphics, logos, and product designs, is the property of 9Sixteen or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any content from our Site without our prior written permission.

6. User Conduct

You agree not to use our Site for any unlawful or prohibited purposes, including but not limited to:

• Impersonating any person or entity or misrepresenting your affiliation with a person or entity;
• Attempting to interfere with the proper working of the Site;
• Accessing data not intended for you or logging into a server or account that you are not authorized to access;
• Engaging in any fraudulent activity or submitting false information.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by 9Sixteen. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

8. Limitation of Liability

To the fullest extent permitted by law, 9Sixteen and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, revenue, or data, arising from your use of the Site, products, or services, even if we have been advised of the possibility of such damages. In no event shall our total liability exceed the amount paid by you for the product or service in question.

9. Indemnification

You agree to indemnify and hold harmless 9Sixteen, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in New Orleans, Louisiana.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site after the posting of changes constitutes your acceptance of the modified Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

9Sixteen Jewelry Boutique
Email: support@9-sixteen.com
Address: 1995 Gentilly Blvd., Suite C200, New Orleans, LA 70119

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Thank you for shopping with 9Sixteen Jewelry Boutique!